Profile administration tool

On the Channels tab, set the toggle to on for All active channels. The channels configured in Omnichannel for Customer Service will be available for the user to whom the profile is assigned. The toggle for channels will be enabled in the out-of-the-box app profile for Omnichannel for Customer Service. To add a third-party channel provider, in the Voice channels section, select Add channel providers , search for the configured channel, and select it. If a channel does not exist, select Create a new channel provider in Unified Interface.

The channel configuration page opens on a new tab. More information: Configure channel provider using app profile manager. For an app profile, you can enable the inbox view in the Customer Service workspace or Omnichannel for Customer Service apps. From the inbox, users can view their conversations and cases. When users are assigned roles corresponding to Customer Service workspace or Omnichannel for Customer Service, the default app profiles are assigned as follows.

More information: Roles and privileges associated with app profile manager. Manage session templates Configure channels Manage agent scripts. Skip to main content. This browser is no longer supported. System Configuration - This tool, known as msconfig. System Information - Shows information about the computer, its OS and hardware. This tool as also known as msinfo Task Scheduler - This tool allows the user to schedule apps and tools to run automatically. Windows Firewall with Advanced Security - Allows to change options for the built-in Firewall app on local or remote computer using the advacned user interface.

Tip: You can save your time and use alphabet navigation in the Start menu. All the tools will be available there. The command above is a special shell command. You can use shell commands to access various system folders and options directly.

For the full command reference, see the following article: List of shell commands in Windows Winaero greatly relies on your support. You can help the site keep bringing you interesting and useful content and software by using these options:. If you like this article, please share it using the buttons below. It won't take a lot from you, but it will help us grow. Thanks for your support! Sergey Tkachenko is a software developer from Russia who started Winaero back in On this blog, Sergey is writing about everything connected to Microsoft, Windows and popular software.

Follow him on Telegram , Twitter , and YouTube. View all posts by Sergey Tkachenko. The Microsoft Download Manager solves these potential problems. It gives you the ability to download multiple files at one time and download large files quickly and reliably. It also allows you to suspend active downloads and resume downloads that have failed. Microsoft Download Manager is free and available for download now.

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Choose the download you want. Download Summary:. Total Size: 0. Back Next. Microsoft recommends you install a download manager. Microsoft Download Manager.

Manage all your internet downloads with this easy-to-use manager. It features a simple interface with many customizable options:. Download multiple files at one time Download large files quickly and reliably Suspend active downloads and resume downloads that have failed. Yes, install Microsoft Download Manager recommended No, thanks. What happens if I don't install a download manager? Why should I install the Microsoft Download Manager?

In this case, you will have to download the files individually.