The firmware updates and the installation tools are packaged in a format particular to the management firmware and, in some instances, to the existing firmware that is running on the thin clients. As of March Dell shutdown the old Wyse support site and moved support to a new site. Unfortunately they instituted a policy of limiting the support files to those products that are current.
All the files for products that have passed the EOSL landmark have vanished. This can include early releases of the firmware for the current product line.
You must be joking! Log into the Dell Digital Locker. Go to Products on the left. Download the file and then extract the contents.
Next, log into the Wyse Management Suite. Configure the following options:. Disable Live Upgrade: this will prevent the thin client from rebooting whenever it is done with an update.
Sounds like you already have the answer to your question. If the devices are covered under warranty, get some support from Dell. So you didn't hear back from the rep that your coworker spoke with Some things are more easily explained by those that actually work with the product and don't read from a script and escalate through 3 tiers. Like MS articles. Follow the steps on the screen from the tool to browse to the image you want to load onto the USB key. Error: Failed to read drive information.
Verify if USB Drive is connected to the system and try again. Share this: Tweet Email Print. Like this: Like Loading He is specialized in the delivery of virtual Apps and Desktops with Citrix solutions. More about Marco View all posts by Marco. Thanks Marco, I used this after a firmware bug I found in 9.
If I pull an image from a working with 8. My fix for this on a was to edit the commandsxml. Regards, Alex. I have the same situation. Prepared by USB. Booted from a flash drive.
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